Refresh Philly

Our goal is to bring together the best and brightest web professionals in the Philadelphia area so that we may learn from one another.

We meet every second Thursday of the month.

Sara Wachter-Boettcher

December Meeting

Everybody Hurts: Design for Kindness

We all want interfaces that feel human—where the content is friendly and the interactions flow right along. But being human isn’t just about being breezy. Every user who interacts with your site comes there with personal histories—with pain and problems, with past traumas or present crises. How can we take our users’ vulnerabilities, triggers, and touchy subjects into account when we don’t even know what they are? What would it mean to optimize not just for seamlessness, but for kindness? This talk will show you how clear intentions and compassionate communication can strengthen everything from forms to headlines to site structures.

Come early for some food and refreshments sponsored by thoughtbot.

Sara Wachter-Boettcher

Content strategist, feminist, author @rosenfeldmedia, editor-in-chief @alistapart. It's pronounced Wah-kter-Bett-cher.


Coming soon

  1. January 14th

    Yesenia Perez-Cruz

  2. February 11th

    Sylvester Mobley

  3. March 10th


  4. April 14th

    Victor Yocco